5.9 REFERENCE AND INFORMATION SERVICES

Barry-Lawrence Regional Library is committed to providing accurate information and materials in an efficient, courteous, and timely manner. The Library strives to make available to patrons of all ages responsible and accessible resources to fulfill their informational, educational, cultural, technical and recreational needs.


All patrons seeking information assistance will be treated equally regardless of gender, age, sexual orientation, ability, language proficiency, ethnicity, or social or economic status.


Staff will respect and protect the confidential and private nature of requests for information at all times. Names and identification of patrons and the transactions which occur between customers and staff are confidential and not discussed outside of a profession